Shipping Policy

Thank you for shopping with Living Nexora, operated by Nexora Living LLC. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking details.
  • Please ensure all shipping information is accurate before placing your order.

2. Shipping Time & Delivery

Estimated delivery times vary based on your location:

  • United States: 5–10 business days
  • International Shipping: 7–20 business days

Please note:

  • Delivery times are estimates and may vary due to external factors such as customs delays, weather conditions, or carrier issues.
  • We are not responsible for delays caused by shipping carriers.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order size.
  • We may offer free shipping promotions from time to time.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor your shipment’s progress.

5. International Shipping

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.
  • We are not responsible for delays caused by customs.

6. Lost, Stolen, or Delayed Packages

  • If your package is lost or significantly delayed, please contact us at support@nexoraliving.com.
  • We will work with the shipping carrier to resolve the issue.
  • We are not responsible for packages marked as delivered but not received.

7. Incorrect Address

  • If you provide an incorrect shipping address, please contact us immediately.
  • We are not responsible for orders shipped to incorrectly provided addresses.

8. Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of delivery.
  • Include photos of the damaged item and packaging so we can assist you.

9. Contact Information

If you have any questions about shipping, please contact us:

Nexora Living LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: support@nexoraliving.com